Remote NetSuite Technical Specialist

Remote Anywhere HPC CPA

We’re a Tech Firm that Does Accounting: Join HPC…now part of Aprio!

The Remote NetSuite Technical Specialist is a key role on our implementation team responsible for implementing, maintaining and managing NetSuite for our Cloud Accounting clients. The technology platform also includes QuickBooks Online, Bill.com, Expensify, HubDoc, and a host of other add-ons.  The Netsuite Technical Specialist must have an in-depth knowledge of NetSuite. 

Job Summary for Remote NetSuite Technical Specialist:

  • Support the client onboarding process, ensuring that all system configurations and setup are completed in a timely manner.
  • Provision, configure and perform data conversions for all client tools and integrations for the client’s technology platform.
  • Work with clients to gather requirements for processes, dashboards, KPIs, custom forms and reporting.
  • Create NetSuite bundles and other templates to facilitate the rapid deployment of the client technology platform.
  • Client delivery and training, and training of the accounting staff for all appropriate technology tools.

Responsibilities for Remote NetSuite Technical Specialist:

  • Create industry and segment specific NetSuite bundles and manage them in a library account
  • Implement client NetSuite accounts using industry bundle as base
  • The template then modifying per client specs as necessary – this includes all configuration, forms, templates, etc.
  • Evaluate client technology stack to scope and design appropriate integrations
  • Configure all client technology tools and associated integrations (e.g., Expensify, Bill.com, etc.)
  • Data conversion from legacy systems
  • End-user security maintenance for all client technology tools
  • Create and maintain implementation processes and procedures
  • Conduct end user training for client technology tools
  • Support internal OAS structure in NetSuite based on internal division business requirements
  • Create custom workflows in and across technology tools
  • Test and deploy update releases to technology tools
  • Maintain NetSuite BPO console/dashboard account

To succeed as a Remote NetSuite Technical Specialist you can:

  • Learn new technology software skills quickly
  • Track work tasks across multiple clients in a fast-moving, quickly and constantly changing environment
  • Pivot and adjust quickly across industries and tools
  • Deploy solutions rapidly
  • Multi-task and to work independently with minimal supervision
  • Demonstrate excellent listening and comprehension skills for client needs and ability to translate that into NetSuite functionality or other technology solutions
  • Conceptualize, build and deploy processes collaboratively with the entire team and clients that make the model more efficient and scalable by leveraging our technology stack and resources
  • Provide strong customer service skills and the ability to balance customer requests with committed service levels
  • Work effectively on a team with a positive “can-do” approach

Qualifications for Remote NetSuite Technical Specialist:

  • Experience with Cloud-Based Accounting Systems
  • NetSuite Administrator Certification (preferred)
  • Associates or Bachelor’s Degree in Accounting or Computer Science preferred
  • 2+ years NetSuite implementation and administration experience; experience working with bundles, scripts, customization and workflows
  • Experience connecting 3rd party apps to NetSuite and QuickBooks Online (e.g. Expensify, Bill.com, etc.)
  • General database structure understanding related to ERP/accounting systems
  • Bookkeeping or accounting experience a plus
  • Strong technology skills using Microsoft Office 2007 or later (Word, Excel, PowerPoint, and Outlook at a minimum, more applications preferred)
  • Experience working in a paperless environment strongly preferred
  • Strong interpersonal and relationship building skills
  • Enjoys and is comfortable working in a telework environment 100% of the time
  • Ability to work independently, manage multiple priorities and work towards deadlines
  • Experience with Zoom, Slack, and Karbon

Benefits (just to name a few):

  • Cloud-based firm, you can work anywhere there is Wi-Fi
  • Develop relationships across the globe and gain invaluable experience while working on a variety of business types, with highly interesting clients
  • Competitive medical plan and profit sharing plan

Tagged as: Cloud Accounting, Implementation, NetSuite, Onboarding, remote, Tech savvy, Virtual

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